Where is my ergonomic chair?
I live in a large building with many tenants, and the way this delivery was handled shows a lack of care and proper procedure from the courier. No delivery photo, no signature, and no secure handover took place, which is completely unacceptable for a building where accurate delivery confirmation is essential.
I have checked:
With neighbours
With building management
The full delivery area
There is no trace of the parcel, and this is part of an ongoing problem with Evri mishandling deliveries in the building.
As the parcel never reached me, and the courier did not follow appropriate delivery procedures, I am requesting immediate action in the form of:
A full refund, or
A replacement item dispatched using a tracked and secure delivery method that requires proof of delivery.
Under consumer protection regulations, it is the seller’s responsibility to ensure the item reaches the customer, and since that has not happened, I expect this to be resolved without delay.
As of date, I have not heard from Evri-no chair , no replacement since December 4th 2026.
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