Evri Lost my parcel and I wasn’t able to speak to anyone about this, requested a call back numerous times and It never happened. Kept getting the same generated email over and over (that couldn’t be replied to) to please wait a further 24hrs each time and eventually after it being over a week late and tracking not updated for 10 days I received an email to say the parcel had been lost (quite clear at that point) completely unprofessional company and this was the second parcel this week that hadn’t been delivered (other parcel was a big bag of dog food that was damaged beyond repair in transit and couldn’t be delivered but I wasn’t notified of this until the day of delivery which meant my dog ran out of his hypoallergenic food)
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