Dear Customer Support,
I am writing regarding a delivery issue that has caused significant concern.
Before leaving for my holiday, I specifically instructed that my parcel be delivered to my neighbour. However, the delivery photo shows that the parcel was left at my doorstep instead. Unfortunately, the parcel is now missing.
Leaving the package at the door, especially when delivery instructions were provided, has created an obvious security risk. As you can appreciate, an unattended parcel makes the property appear unoccupied and increases the likelihood of theft.
I would appreciate your urgent assistance in investigating this matter and advising on the next steps.
Thank you for your attention to this issue.
Kind regards,
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