evri.com

4
4 Based on 1.2K reviews

...

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Kimberley Keeble
Giving 1 star because if doesn’t give an option to leave 0. Recently I’ve had parcels not even be

Giving 1 star because if doesn’t give an option to leave 0.

Recently I’ve had parcels not even be attempted to be delivered to me or when they have the items have been damaged. I’ve emailed Evri about the most recent parcel not being delivered and not heard back. Most of the time I don’t even try to contact Evri because when I try to give the automated chatbot my postcode it’s not recognised which is absolutely ridiculous seeing as how it’s the postcode that’s on the delivery
Honestly at this point I try to avoid buying from a retailer that uses Evri. Why run a company if you don’t care about Customer Service?


Hi Evri nice to know you can try to a trustpilot review but not an email or voice message that was left last week!

1
Date of experience: Feb 24, 2026

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