This service is incredibly frustrating! My daughter used my phone to browse items, got excited, and accidentally added a bracelet to the cart without discussing it first. They charged for additional insurance and protection, turning a $7 bracelet into a $25 expense! I contacted them immediately to cancel the order, but they refused, stating no cancellations or refunds are allowed, even though it was just 10 seconds after the purchase! I plan to dispute the charge and leave negative feedback since their response indicated they could do nothing. I strongly recommend staying away from this place.
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Our passion for jewelry is deeply rooted in our blood as we come from a lineage of jewellers who have travelled the world for inspiration, and who have worked with talented craftspeople to create beautiful and unique pieces of art. Consider us the 4th generation jewelry designers in our family but with a twist: we are the first siblings!
