I contacted technical support for assistance, but their response was utterly unhelpful. The live chat representative couldn't solve the issue and simply brushed me off to email. "Let me check with support and get back on mail". Technical support live chat needed more support. After 7 hours of waiting, I received a response that was completely irrelevant to my problem. It's clear that they either don't understand their own services or simply don't care about customer satisfaction. I'm seriously considering switching providers due to this poor experience.
Claim your business profile now and gain access to all features and respond to customer reviews.
Exabytes has specialised in providing web hosting services such as shared hosting, email hosting, VPS, servers, domain name registrations, web security, etc to help SMEs grow their businesses online and achieve their dreams since its establishment in 2001. Today, we serve over 75,000 customers (from individuals, students, small & medium sized businesses, to government and public listed companies) in 121 countries, managing over 1000 servers with 100,000+ websites and 1,000,000+ email accounts.See more
