Very bad experience after the change of management from Cybersite to Exabytes. Our email down more regularly due to server issue and worst when we can't recover the lost email from their server. When they ask to upgrade the package and need to change server, no clear instruction given in advance on the migration which end up can't work on email for half a day for whole company. Recent experience that GST increase by 1% and due to the mere $0.46 outstanding that was not yet pay, they deactivated the website saying pending for SSL certificate. I see this is more like an overlooked by them internally.
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Exabytes has specialised in providing web hosting services such as shared hosting, email hosting, VPS, servers, domain name registrations, web security, etc to help SMEs grow their businesses online and achieve their dreams since its establishment in 2001. Today, we serve over 75,000 customers (from individuals, students, small & medium sized businesses, to government and public listed companies) in 121 countries, managing over 1000 servers with 100,000+ websites and 1,000,000+ email accounts.See more
