I have been relying on this service for my son for several years. While we faced some issues in the past, nothing compares to the current situation. My son has severe hypertension, which led to him losing his eyesight years ago. His crucial blood pressure medication is over a week late, and we can't retrieve the prescriptions because the service has billed Medicaid for the month. Despite multiple calls daily seeking guidance, everyone we've spoken to seems indifferent to our urgent needs.
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