I have been relying on a service for my son for several years. While we've faced some issues in the past, nothing compares to what we're currently experiencing. My son has severe hypertension, which led to him losing his eyesight a few years ago. His blood pressure medication is now over a week late being mailed. We can't retrieve the prescriptions because the service has billed Medicaid for the month. We've been calling multiple times each day seeking any advice on what to do, as his blood pressure continues to rise, but it feels like no one we speak to is concerned.
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