My long-time hosting company sold to them beginning of 2024 and we have had nothing but trouble, miscommunication and dodges. On posted tickets, only receive a response part of the time. Chat seems to be focused on getting rid of you instead of solving the problem. Don't even try to call, if you can even find the number, unless you have time to be on hold for a long. long time. Just because something is running well today, doesn't mean tomorrow won't bring disaster. There is no sense of urgency when a site is down, or email doesn't work, etc.
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