As many others here have said, the customer service is barely there. The only time I managed to get through was when I actually sat through the 30 minute phone hold, and somebody answered. The issue we had was sorted, but more issues cropped up, and now our website and email are down, with no option for support over the weekend. The services we are trying to purchase (domain renewal) keep failing, even though the money is taken out and an invoice sent to us. Do not use this company! We are changing away from it as soon as we can get through to someone.
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