I’m writing this so other people don’t go through what I did.In November 2025, I received 4 parking tickets worth £40 each while using PureGym St. Mark’s, Lincoln, despite the fact that I am 100% certain I entered my correct registration number into the gym system on every visit fr the 2 hours members parking. PS the tickets came laters came days after my trips to the gym When the parking company (Excel Parking) claimed they couldn’t find my registration number, I appealed. They rejected my appeal immediately and told me I was only allowed to appeal once. Even after sending multiple emails explaining the situation, they refused to review it again.I also called them, and the representative I spoke to was rude and dismissive, and told me there was nothing they could do and they would end the call.PureGym didn’t help either. They told me they had no record of my vehicle registration for that period, even though they could confirm that I was at the gym on those dates.In the end, I had to pay £160 in parking charges in just one month, even though I followed the instructions and entered my registration number correctly.My advice:Do not use Excel parking, neither the gym nor the parking company will support you.
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Car Park Management Solutions