In January, I parked my car at the Lincoln St Marks parking facility, which is managed by the company. I made a payment with my card but didn’t receive a ticket. I attempted to contact them but there was no response. Two other individuals were present who had also paid and faced the same issue, so they left for another parking option. I searched for another ticket machine, but there was only this one available. I had a court appointment that day at the local magistrates court and needed to leave. Upon returning, I found a parking charge notice (PCN) on my vehicle. I tried to reach out to them again but was unsuccessful. I have refused to pay after receiving numerous threats from this well-known company, often criticized in the media for being overly aggressive in their practices. Now, as December approaches, my court date is set for the end of January. I am confident that I am in the right; I paid for parking, but the machine failed to issue a ticket. I have my bank statement indicating the payment date and time. This company has not fulfilled its contractual obligations. I have adhered to the agreement, parked, and paid, yet they have violated the contract by not maintaining the ticket machine. I have consulted with friends who are legal professionals, and my advice is to stand firm if you know you are right and have acted within the law.
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Car Park Management Solutions