I purchased internet on November 14, 2025, and it has been frustrating from the start. The installation was poorly done, with cables left hanging. After calling for three days to fix basic wiring, my internet went down for 26 hours. Despite raising multiple tickets and following instructions, the issue remained unresolved until I contacted a technician. Again, my internet stopped working for over 32 hours, and despite numerous calls and emails, I have no resolution. This has been one of the worst ISP experiences I've had. The support is unresponsive, the service is unstable, and the installation was careless. I regret choosing this provider.
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Excitel offers excellent broadband connection in Delhi NCR and Hyderabad, India. Unlimited internet, fast speeds, online payment and great customer care!