November 2019 We signed up for a home for our large family one year early to lock in a good house at good rates. All went well until after our last payment. We received directions and key code, set to go! Then we received an email one month prior "Reservation Cancelled" No explanation (very personable of them) Of course I thought it was a mistake!! We had 21people who had flights scheduled! I immediately called, and was told the owners wanted it. I begged for them to help me get another house, "no sorry, it's too close to Christmas, no homes available, click. So for the next three days I frantically tried all venues to secure housing, finally did, but $3000 more for similar housing. NEVER AGAIN will I use a business who makes NO EFFORT to help in any way.
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