If I could give our rental and this management zero stars, I would. We rented a townhouse in solara resort that seemed like a good price for the property. Not real clean upon arrival but tried to overlook. We paid extra for pool heat. We arrived to a 70 degree pool with no heat and water an inch below the skimmer. Within 12 hours we discovered the place was infested with ants. On counters, carpet, bathrooms and even in upstairs bedrooms. Called maintenance regarding both matters. Said the pool thing happens alot. They would make sure pool heater and filter were functioning properly after we added more water to the pool. He said someone could come and spray for ants inside and out. I said we have 3 toddlers and don't want fresh toxic spray in the house and they should try and kill the nest before we arrive. We would buy something more natural. Noone could blow dry hair or shave with a mirror as all bathroom wall outlets didn't work. An upstairs shower didn't drain properly so you couldn't take back to back showers. After management claimed to have fixed the pool heater issue, it was still 70 degrees the next morning. We paid an additional $25 a day for pool heat that I asked to be credited since we never were able to have the kids in the pool. I will now be disputing charges to my credit card since management refuses to address this issue. I would not recommend executive villas at all. Horrible hold times when you call them and no or little response to concerns. Btw.... property address was 1533 carey palm circle... looks great in photos, but beware...
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