I opened an account with ExoClick, made a deposit, and tried to launch a campaign using a smartlink via direct click through LosPollos. Everything seemed fine at first, but suddenly my account was closed without any clear explanation.I contacted their support, and they claimed they could not disclose the reasons for the rejection, which, frankly, feels very shady. They said they would refund the deposit, but it’s still unclear whether this will actually happen or not.This whole experience feels like a scam, especially since I followed all their guidelines and made a legitimate deposit. The lack of transparency and communication is unacceptable.I strongly recommend avoiding ExoClick until they provide better customer service and transparency. There are plenty of other networks out there that are more reliable.⚠️IMPORTANT⚠️If you’re facing the same situation – they keep saying they’ll refund you but nothing actually happens – just call your bank and make a chargeback. You’ll get your money back.
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ExoClick is an ad network serving 8 billion daily geo-targeted ads to a global network of 65,000 publishers. Bid via our self-service platform or programmatically. +20 ad formats: Video, Push, Pops, Native, Banners, Email Clicks. Deep targeting, automation tools and 24/7 Customer Success Managers and Compliance Specialists.
LEGAL NOTICE: ExoClick aims to offer a secure and clean network to both our Advertisers and Publishers, which is why our rules and requirements are shared transparently and clearly in our Guidelines. This means that Publishers are well aware that after sending non-organic traffic they will not receive the payment generated by this type of traffic, as we have to compensate the affected Advertisers, as well as terminate the relationship with the Publisher by closing their account. Consequently, ExoClick reserves the right to pursue any required legal action against those Publishers who, despite breaching our Guidelines and, possibly, violating third-party rights, decide to leave negative reviews about us with manifestly false information that is likely to mislead the audience and, ultimately, to damage the Company's reputation.See more
