Review Time
I placed an order with a seller (£59) that was sent to an outdated address due to incorrect information from the payment system. The package was left unattended, even though it contained valuable items, and I received no notification about the delivery. Unfortunately, the item was stolen and I never received it. I provided all necessary information and a police report number, but instead of a refund or replacement, I was only offered a 50% discount to reorder, meaning I'd have to pay again for items I never received. I am still waiting for a fair resolution that aligns with consumer expectations.
I placed an order with a seller (£59) that was delivered to an old address due to outdated information from the payment system. The package was left unattended at the doorstep, and I received no delivery notification. The item was stolen and I never received it. I provided all relevant details and a police report number, but instead of a refund or replacement, I was only offered a 50% discount to reorder, which means I'd have to pay again for items I never got. I'm still waiting for a fair resolution that meets consumer expectations.
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