I've been a customer for 20 years, and the service and products have been excellent. Recently I bought a shawl.. one of many I've purchased over the years. It was not the fabric they advertised (wool), nor the weave. I've contacted them in several ways and received no response. In the past I've found this company to be really efficient and friendly but it seems things have changed. I won't be buying from Exotic India again.
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Exotic India provides the most exhaustive collection of Indian Art such as folk art paintings, Hindu statues, Indian Jewelry, Indian Saris as well as Salwar Kameez.
