expansive.com

2.1
2.1 Based on 7 reviews

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Madison Hughes
We DO NOT recommend Expansive Workspace

Our experience with Expansive Workspace from inception to termination—According to our records, we purchased a license for use of a private office space on or about the 28th of December 2022. The service was a 36-months duration, “Dates : 01/25/2023 To 01/31/2026,” having paid the $500 deposit and other prorated fees as evidenced via invoice #202200063564.Having done so and received the appropriate contract terms, building and our private office keys, etc., we moved into the office space with our business furnishings including a sofa, 5-drawer filing cabinet, printer, steel worktable, HEPA filter, blankets, pillows, wall hanging, ring doorbell, China serving dishes, and other office and business related furnishings and supplies.We retained emails of our communications with Expansive that display our request to move in certain items, unlimited to the aforementioned, and Expansive’s approval—which even on the dates to pick up the keys from the business manager at that time: Jessica Hannah, we came with blankets, and pillows in arms.One of the reasons that we chose to purchase office space from Expansive, was the ability to decorate our space carte blanche.To the best of our knowledge, from the time of inception to the time of termination we never violated our agreement.It is with the Production Manager’s consent that we are able to share the medical portion of the event(s) in this review.We share it because it is relevant to the termination.Rather than summarize further, we have inserted our final correspondence to Expansive:***Excerpt***This email is to request the full refund of our deposit paid to Expansive based upon the following facts: · On Friday, October 25, 2024 – a medical crisis occurred that resulted in one of our registered users of our private office, being taken by ambulance to the hospital· On Monday, October 28, 2024, at 8:03 – we sent you a communication informing you that on the date of the incident, indeed the registered user had experienced a Diabetic medical crises· On Monday, October 28, 2024, at 9:35 AM – we received a communication from you, terminating our private office agreement· That email communication was entitled: Dr. Parker | Entanglement Books - Termination· In that communication, there was no evidence provided of any policy violation on our behalf: there was only the allegation in which you stated the following: · “It has come to our attention that you and/or a member of your company have violated section 1e of the Service Agreement terms by sleeping in the office accommodations.”· In that same communication, there was no opportunity granted to us to answer said allegations; there was only the immediate execution of termination as you wrote in the closing paragraph in bold lettering the following:· “This letter serves as notice that your private office agreement has been terminated effective immediately.”· On Monday, October 28, 2024, at 10:35 AM – we answered your communication: Dr. Parker | Entanglement Books – Termination, inquiring what if any special needs accommodations Expansive Workspace extended to those with disabilities as it relates to the recovery of their lawful property, to which you wrote the following:· On Monday, October 28, 2024, at 12:43 PM – you wrote: “As a courtesy, we will allow until EOB 11/1/24 to remove all personal items. Items can be picked up during business hours (9:00 AM - 5:00 PM, Monday - Friday). Any personal belongings remaining within the office after 5:00 PM, 11/1/24, will be considered property of Expansive Workspace and will be donated or disposed of.”· On Tuesday, October 29, 2024, at 12:09 AM – we confirmed that, “The office will be cleared by end of business day on Friday, November 1, 2024.”· On Tuesday, October 31, 2024, before noon – the office was cleared of our lawful property making it move-in ready as evidenced by media and your validated assessment acceptance of such in bringing to us our final mail pieces and accepting from us, Expansive’s key and fob We, therefore, request and expect the full and complete refund of our deposit, which you may return to us via the payment method on file by which we made our Expansive payments.***End of Excerpt***A full and detailed review of our experience with Expansive may be found on our site, with evidence unlimited to recordings transcripts/emails.There are many medical reasons aside from a diabetic crises that one may sleep or even have the appearance of sleeping such as, narcolepsy, pregnancy, and etcetera, not excluding a side effect of cancer treatment. Expansive (never) provided us an opportunity to either answer, or to defend the allegation(s).Expansive (never) refunded our deposit.Based upon our experiences, we do not recommend Expansive Workspace

1
Date of experience: Oct 24, 2024

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