Don't use their free service because you won't receive any assistance from them. I filed my taxes at the beginning of April and the IRS approved my return and I haven't received yet. I filled as the single person I'm and they are asking for my spouse documents and I'm not married. I have tried to contact them and it's been impossible because they don't respond either. I suppose you must paid for them to assist you, so why do they have the free option? I did my taxes last year and everything was perfect, but now I don't know what's the problem. I sent a message if I need to pay a fee but they haven't responded either. Apparently, they also want to force you to receive your money through them because I can't find any other explanation.
Claim your business profile now and gain access to all features and respond to customer reviews.
H&R Block, Inc., or H&R Block, is an American tax preparation company operating in North America, Australia, and India.