I live in the Philippines. I was recently married and will be filing a joint return. I specifically picked HRBlock Expat to file electronically and apply for a ITIN for my wife. After providing all required information, review and accepted the routine 1040 Tax document, and paying their $298 fee, THEN I receive a message stating I cannot File electronically and they cannot process the ITIN. NOTICE they waited until after they received their fee before telling me they could not provide the service requested. So I wasted $298 to just print out the 1040 they provided. (the same 1040 documents I complete on my own with the same results) Now I have to print their 1040, gather and print all my other documents for the ITIN application and phyiscally find a way to mail them from the Philippines myself. I have wasted both time and money because of their poor communication skill. I would have never had selected HRBlock Expat if I had known they could not provide the services I required. I rate them a zero. They do not even deserve a ONE STAR rating.
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H&R Block, Inc., or H&R Block, is an American tax preparation company operating in North America, Australia, and India.