exped.com

2
2 Based on 18 reviews

...

Unclaimed Profile
Business profile not claimed
This business hasn’t yet claimed their profile on our platform and may be unaware it's listed. As a result, their rating might not fully reflect their customer service or responsiveness.
Erik Lindström
​I want to share a cautionary tale regarding Exped sleeping pads. My experience shows a deeply conce

​I want to share a cautionary tale regarding Exped sleeping pads. My experience shows a deeply concerning pattern of material failure (delamination/baffle failure) and a complete lack of responsibility from the company.
​The Statistics (75% failure rate):
​3 out of 4 of my Exped pads have delaminated.
​This includes a high-end Double Pad (Duo/HL) – a significant investment that is now a "balloon" and completely useless.
​The Irony: My oldest Exped pad is the only one still functioning, while the newer ones (including the expensive Duo) have failed. This suggests a drastic decline in manufacturing quality or material sourcing in recent years.
​Maintenance (Zero User Error):
​Pump sack ONLY: I have never used my breath to inflate these pads. No moisture from exhalation has ever entered the chambers.
​Storage: Stored dry, dark, and in a climate-controlled indoor environment (wardrobe in a heated house).
​These pads delaminated while stored unused, not even while out in the field.
​Comfort vs. Quality:
To be fair, I want to emphasize that when these pads are intact, they are incredibly comfortable. The comfort is exactly why I bought four of them in the first place. But comfort means nothing if the product fails while stored in a closet. To everyone out there who still has a functioning Exped pad: I wish you the best of luck—you’re going to need it once the adhesive starts to age.
​Exped’s Response (Headquarters in Switzerland):
Despite this being an obvious systematic material defect, Exped (including their HQ in Switzerland) refuses to take any responsibility. They strictly hide behind their 5-year warranty period, ignoring the fact that a premium "expedition" product shouldn't chemically decompose while sitting in a closet.
​Conclusion:
When a pad costing hundreds of dollars literally falls apart due to adhesive failure while stored correctly, it is a defective product. Exped markets themselves as premium gear, but my experience shows they have a "best-before date" they don't tell you about. I will never buy Exped again.

1
Date of experience: Feb 26, 2026

Is this your business?

Claim your business profile now and gain access to all features and respond to customer reviews.

Business Details

We use cookies to personalize your experience. By continuing to visit this website you agree to our use of cookies

More