its a total scam. You cannot trust the reviews published by Expedia /AARP. Make a reservation at a hotel that is highly rated and when you check in, its totally not as the reviews stated. 8.8 rating for example, one assumes its out of 10, but I can show photos where its 8.8 out of 100 and of course no changes, refunds or cancelations. So suck it up or move to another hotel on your own. Re. Hotel Conquistador Ciudad de Juarez, but this isn't my first experience that was negative and reviewing properties is impossible on the Expedia/AARP reservations site.
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