Extremely unhappy with Expedia booking. Ticket # 16051916054A small oversight from our end caused us a lot of pain,booking through Expedia.The ticket offered to us was from Air India flight from Mumbai to EWR (arrival 7:55) followed by Delta flight from **LGA**(La Guardia), at 1130 am to Raleigh-RDU.Mind you, this is an International flight, involves clearing of immigration followed by the passenger clearing customs and lugging the suitcases from EWR till LGA, check in again for Delta flight, all within 2 hours. Even if I reach LGA at 11 am there is no way I will be allowed to fly on that Delta flight.The fact that the website allowed such combination is just unacceptable. We had to cancel the ticket and incur loss as they were extremely unhelpful with making any changes at least to increase the window of time to go from EWR to LGA. They would charge us very hefty amounts and we had no choice but to cancel the whole ticket. I would never advice anyone to book through Expedia again even if they are alert to catch errors which we had missed. I think Expedia.co.in is doing a disservice to customers by not owning responsibility when they allow such combinations with just a click. All said and done, the toll it takes to re-plan and book another ticket is heavy on the passenger mentally and financially. I just cancelled the ticket and I am yet to receive the refund.
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