My daughter book a holiday to New York for Jan 2nd She passed away in October Trying to get the money back for this holiday is a nightmare All her bank details have been frozen as her cards have been And they want to put the money back into her account They don't listen to me Techno is not my strong point and they are telling me to "screenshot" documents No idea how to do these things but why should they keep my daughter's money when I need it to bury her
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