Less that 1 STAR .. Booked from Google Maps Australia. Price for ELITE Gold Coast Carrara showed $183 .. Clicked on the price went to platform where you choose which Booking App you go with .. like Booking.com .. Agoda .. We picked EXPEDIA as it showed the $183 AU price .. picked Our room still $183 AU ... CLEARLY SHOWED $183 AU .. So made payment with Our Mastercard. We get a Confirmation email $183 but no AU .. this is after We made the Payment $183 AUD .. a month later checking the Bank Statement see a charge of $275 .. we don't book this priced accommodation ever .. Spoke to Expedia they pointed us to ELITE .. Spoke to the Manager he couldn't see or want to know about Our issue and wanting a $90 refund .. Spoke to Expedia, emailed Expedia with screenshot of the same place Booking as I showed and screenshot every screen page. Showed exactly my point AU charge all the way through to the Payment screen. EXPEDIA said I had to speak with ELITE as they were governed by them. Re Spoke to the Manager .. just robbed off to take it up with Our Bank .. Would have been better to give Us a $90 credit and allow Us to satisfied that someone cared .. but no one did .. VERY BAD .. DONT USE EXPEDIA ever again .. and ELITE dint care that We were ripped off Booking their Accommodation. Extremely DISAPPOINTED. Hoping Our Bank will rectify EXPEDIA Changing the Currency from AU to USD .. SCAM STRYCTURE. 😇🙏🇦🇺
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