expedia.com

1.2
1.2 Based on 160 reviews

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Jacquie Nowacki
EXPEDIA LEFT ME STRANDED! I would give zero stars if possible. I purchased a package to Italy from

EXPEDIA LEFT ME STRANDED! I would give zero stars if possible. I purchased a package to Italy from USA for March 2026. We flew United out of Newark and had to connect in Rome. Well, the partner airline LUFTHANSA has poor customer service and was not directed to the correct gate. We missed our connection and Lufthansa canceled my ENTIRE round trip tickets without any notification. Expedia kept telling me my tickets were in the system and the airline would tell me the opposite. Long story short I was stranded and had to purchase all new tickets for the whole trip on my own. Expedia is supposed to be a travel agency, but they were no help. It’s been over 3 weeks and there hasn’t been any refund for the original trip. This is a scam!

1
Date of experience: Apr 08, 2026

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