Was trying to rent a car to go out of town for Valentine's Day with with wife. Booked a car through Expedia and Routes Car Rental. It was by far the worse experience I have ever had and I have been renting cars since I was 23 and I'm 44 now. It feels like either Routes or Expedia or both are trying to steal people money. I booked received email from Routes 10 minutes after the reservation time when I can't make changes. They said they don't rent to local. Went back to look and had to click on 3 links and scroll down to find where it said that. All I wanted was to get payment returned.
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