I have had a 60-day "pantomime" experience with Expert Ireland that has now been escalated to my solicitor.I was sold a 120W device but sent a 60W one. When I requested a refund, the "Expert" management team engaged in a calculated campaign of deception.The Deception:They sent me a photo of a computer screen claiming a DPD collection was "organized" and then blamed the driver for "failing" to show up. However, I verified this with DPD Ireland directly. The courier confirmed they had no record of the booking. Even more shocking, the photo the manager sent as "proof" actually showed the status as "CANCELLED" on their own portal.They forced a man who is housebound for medical treatment to wait all day for a "phantom" van they knew was never coming.The Harassment:Even after I revoked permission for phone contact and CC'd the CCPC, they continued to call my private number from 087 mobiles.They only issued a refund once a legal deadline was set and they realized I had the documentary proof of their DPD "Ghost Booking."Advice to Consumers: Check your records, verify everything they say with the courier, and don't let them bully you. If you are in County Clare or anywhere else—stay away. This matter is now with my legal counsel on Bindon Street.Date of Experience: January 2026
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