I signed up believing I was purchasing a one-month membership. I was not aware that the subscription would automatically renew on a monthly basis.When my card was charged again, my bank flagged the transaction as potential fraud, which is how I became aware of the renewal. I cancelled the membership immediately and contacted Experteer the same day. Despite immediate cancellation and no use of the service during the renewed period, Experteer refused to issue a refund, citing their renewal policy.In addition, as a U.S.-based senior communications and brand leader, I found the platform offered very limited relevant roles and minimal recruiter activity. Many of the positions shown were hybrid or unrelated to my field and similar to roles available on free job boards.This service may be better suited to other markets or functions, but it did not meet expectations for transparency or value in my case.
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