Review Time
I signed up. Absolutely no assistance with me finding a new role. They promote seeing jobs that no-one else advertises. Absolute rubbish. They take your money and it's very difficult to unsubscribe avoid avoid avoid!!! Especially by way of the fact most people that subscribe to these kind of people are genuinely looking for a job and can't afford this kind of cost. Avoid!!!!!
I reached out to Experteer several times in attempts to get someone from this platform to get back to me about what to expect from this avenue of approach. After three months of waiting for a response back, I am cancelling my account because of the lack of professionalism. This venue is the worst one of them all as I have not talked to anyone who has had a positive experience using experteer. Throw the entire website away fast.
Experteer is not informing correctly about cancellation of subscription. I had cancelled my membership and they still charged me again a 6 months fee without notifying accordingly. Reading the answer of Experteer, they misinform the customer again, as per Dutch law with a renewal of subscription the consumer must be able to cancel on a monthly basis, extending with another 6 month mandatory, as Experteer is doing, in not in line with the law and is forbidden. Meaning extension can only be 1 month and therefor a refund must be done of the 5 month too much paid.Update 12-02: Experteer has been taken the matter seriously and have proposed a fair solution. Happy with the outcome
I had a problem with Premium Membership cancellation.Experteer’s customer support handled the situation very well. I contacted them by email, and they promptly reviewed and accepted my request. The customer care team was responsive, professional, and helpful. I’m satisfied with how efficiently the issue was resolved.
I signed up believing I was purchasing a one-month membership. I was not aware that the subscription would automatically renew on a monthly basis.When my card was charged again, my bank flagged the transaction as potential fraud, which is how I became aware of the renewal. I cancelled the membership immediately and contacted Experteer the same day. Despite immediate cancellation and no use of the service during the renewed period, Experteer refused to issue a refund, citing their renewal policy.In addition, as a U.S.-based senior communications and brand leader, I found the platform offered very limited relevant roles and minimal recruiter activity. Many of the positions shown were hybrid or unrelated to my field and similar to roles available on free job boards.This service may be better suited to other markets or functions, but it did not meet expectations for transparency or value in my case.
I signed up. Absolutely no assistance with me finding a new role. They promote seeing jobs that no-one else advertises. Absolute rubbish. They take your money and it's very difficult to unsubscribe avoid avoid avoid!!! Especially by way of the fact most people that subscribe to these kind of people are genuinely looking for a job and can't afford this kind of cost. Avoid!!!!!
Stay away! Not only do they not provide any suitable roles, but if you have a membership they direct debit your account without any form of notification or reminder! Seems strange how they are happy to debit your account without being considerate to their existing client base. I would not join their service at all!
Stay clear. I repeatedly received communications in German, even though English is my selected option; the CV review was pointless as they suggested no changes to improve; the jobs suggested, (that is the few times in 6 months I actually got some..),were bizarre as they did not reflect my skills or experience and seemed to be in a vertical that I didn’t want; there were ZERO headhunter contacts..In short I believe this site to be nothing more than a web scraper of company websites with no value added.
I thought I was applying for a role advertised on Experteer. Next thing I know I’m getting an email from TopCV trying to sell me a resume review. Looking at their privacy statement I’m struggling to see how Experteer sharing my CV with a company selling a resume review service helps me in any way especially as I’ve already had my CV professionally reviewed. Looks like the „jobs“ advertised on Experteer might just be a way of selling ancillary services. Will be interesting to see if I receive any communication about the actual role I applied for. Odd how so many of the positive reviews for Experteer relate to how great they are when asked for help to cancel a subscription. So my experience is that the job you apply for likely doesn’t exist and Experteer is basically a front to sell a resume review service. Many other reviews are the same and i expect that there is some incentive for a positive review from those who cancelled their Experteer membership. Why else would someone say give a positive review for a service they were unhappy with and then cancelled.
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