We ordered a cooker and installation from Argos for my elderly mother-in-law, who cares for her severely disabled daughter and had the misfortune of having to deal with this company as part of the order. We arranged for furniture to make sure delivery could take place. MIL waited all day for the delivery receiving a number of telephone calls informing her that delivery was on it's way, but delayed. After 4 p.m. they cancelled and said the next slot was a week away. After a number of telephone calls to Expert Logistics (very poorly chosen business name bearing in mind their performance) explaining the situation, my MIL is stuck without a cooker, unable to make food for herself and her disabled daughter. Every time, we were given a different excuse, zero empathy or consideration for their vulnerable clients. Now looking for alternatives - you might save money with Argos, but you are getting what you pay for - or even less in our case. Shame on you!
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