I took a whole day off at home waiting for my delivery as I was text that it would arrive between 10am and 6pm. A voicemail that morning said my item would arrive between 1 and 3pm. It didn’t arrive. I got the same std text at 2pm that it would arrive the following day between 10am and 6pm! Another whole day to rearrange work and childcare for. The tracking of delivery does not work - I get a message saying “sorry we couldn’t validate your order”. I have no way of knowing if my item will arrive or not. This is for a Simba mattress and I urge Simba to not use Expert Logistics again as it’s a bad reflection on Simba. Disappointed and frustrated.
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