Arranged for my Dual Fuel Range to be removed and a new one fitted. The fitter tested my socket and failed it. My electrician came out and tested it and could not find a fault. This was not the issue, the problem was the attitude of the so called expert sent by this company. Firstly he admitted he was not an electrician so how could he be an expert and how can this company call themselves experts when their own staff admit they are not experts. Secondly he refused to try and solve the problem and get the job done, he simply took a false reading, downed tools and left. I was in the process of house moving which I explained to him, he didn’t care about that and seemed incapable of any kind of flexible approach. The use of the term ‘Expert’ in this companies title is fake, an expert solves problems, he doesn’t create them.
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