expertlogistics.co.uk

1.9
1.9 Based on 161 reviews

...

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Geoffrey Brooks
Items keep "disappearing"

Update 2 - After messaging Expert Logistics they contacted me by phone quite quickly in fairness. A delivery was rearranged for the weds which came as expected. 3rd time lucky. They blamed the company that was providing the goods, claiming they'd never received the item. All well and good, but this doesn't explain why they twice emailed/texted me to advise my goods were coming the next day when they didn't even have them! Upgraded from 1 star, but if I didn't work from home and had now had to take 3 days off work I would be fuming. Update - got a nice generic copy and paste reply as you will see! Must have taken all of 10 seconds to do. I'm pleased that they put so much thought into this... I've emailed them, let's see what happens... Review: Was due a solid oak desk on Tuesday, but they lost it in transit! How do you lose a solid oak desk???? The retailer ordered me another one, which I've just had a text to say "delayed in transit" the same as last time. I suspect someone has "lost" it again. No doubt the person that lost these items will have them up on ebay soon.

3
Date of experience: Feb 19, 2022

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