expertlogistics.co.uk

1.9
1.9 Based on 161 reviews

...

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Sibyl Barnes
Shambolic service

On Friday 15 Oct, my integrated larder fridge arrived with a fitter from ExpertLogistics and from the very outset he clearly didn’t know what he was doing, after admitting he was a gas fitter and never fitted a fascia door to a fridge. The result was he damaged the fridge door and my floor and the fridge was taken away. I subsequently spoke to ExpertLogistics reference the delivery and installation of a new fridge on 5 Nov.Today 25 Oct I received a text stating that a fridge was being delivered today. I again called ExpertLogistics and explained that I had previously arranged a delivery for 5 Nov, where they informed that there was no delivery scheduled for that date but I would receive a fridge today(25/10) and one tomorrow(26/10), so two fridges!!!!The contact stated that they would cancel both, however today’s delivery contacted me to state that they were en route.I don’t hold out any hope that tomorrow’s delivery will not arrive.I have never received any apology, the service at best is shambolic, this company seem to be totally in disarray, and are unable to organise deliveries, dates etc

1
Date of experience: Oct 25, 2021

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