expertlogistics.co.uk

1.9
1.9 Based on 161 reviews

...

Unclaimed Profile
Business profile not claimed
This business hasn’t yet claimed their profile on our platform and may be unaware it's listed. As a result, their rating might not fully reflect their customer service or responsiveness.
Tony Wright
A flock of crippled Pigeons could have delivered a better service.

So after 3-4 months waiting for a shed I had good news 'your shed is to be delivered by Expert Logistics' end of good news.Set a date and a 3 hour window of delivery, great my partner is in all day bar a quick school run which is not within this delivery window.The driver rang me morning of delivery, can't make until around 3. Sorry no good this is the only one brief window of the day where we are not available, can you schedule to come before or after?Nope you are too out of the way, so of no benefit to come unless someone is around at 3.Rang their office after a 45 min wait, they asked if I can arrange for someone to take collection whilst my wife is out for 20mins on the school run. After another 35 min wait on call, I tell them I have someone to cover that brief period at home so the driver could now come now at the time he suggested.But the driver wasn't answering his phone this time.Long story short no idea where this shed is or when it is to be delivered, called several times and gave up after waiting over 35 mins the forth and final time. Clocking in at nearly 2 hours of waiting to the sound of nineties pop being played out, sounding like it was recorded on a submarine several miles under sea. No person should have to listen to S club 7 more than once in a day.Absolute shambles of a service, think the driver either had an appointment to make or wanted an early finish. Telford out of the way, really?

1
Date of experience: Oct 12, 2021

Is this your business?

Claim your business profile now and gain access to all features and respond to customer reviews.

We use cookies to personalize your experience. By continuing to visit this website you agree to our use of cookies

More