I have now had 2 failed attempts to deliver the range cooker. First attempt the delivery came but had no knowledge of installing or taking away- due to not having the correct team this failed. Second attempt this morning we tracked and waited the van stopped in a different village and the went to another place waited another 5 mins and left. A voicemail was left telling me I hadn’t been in. Spent 40 mins in the phone trying to get to talk to someone. Even drove to where the van was. It wasn’t there - no contact from the delivery team - shocking and still on hold - no answer to discuss this. I really need my cooker as I don’t have a working one - please deliver ASAP
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