It's a real shame that I have to give even the one star but I suppose this can be the fact that delivery was on time.Right so not one to complain or cause a fuss, probably too laid back according to my wife.I ordered a dishwasher from argos and it was due to be delivered by Expert Logistics on a particular day.That day came and the 2 guys arrived in good time and they seemed pleasant enough. I paid for delivery, removal of old appliance and fitting of new.I could have done it myself but was limited on time due to other work.The guys came and removed my old appliance, no problem.When new appliance came in it was fairly quick and all that needed to be done was connection of water pipes (screw on), connect electricity and attach intergrated door.To me that should be a 10 minute job.1 hour later they are still trying to get door attached and also one of the engineers was pulling at my worktop and bouncing it up and down saying "who fitted this as its all chipped there" When asked what are you doing and then seeing the edging strip chipped away I explained that the damage was caused by them. They didn't deny it and I found the chipped part on the floor. With that they finished and left. I tried out dishwasher and it started but kept stopping so I read manual and it gave me 2 options electric or water inlet pipe. Electricity was fine but unfortunately I had to pull dishwasher out and investigate. They had not put the bracket on to stop pipe kinking. I fitted bracket and it worked. Great.That night and next day I noticed water on floor and assumed it was from sink splashes.Once I cleaned up I noticed it returned.On investigation I then had to look under sink and discovered that the water inlet pipe (again) was not tight at all and water was trickling down the back of pipe and onto the floor. Again not a problem as floor which was laminate had been fitted and sealed properly. However due to it constantly leaking it had made its way under laminate. Since then my laminate which at the time was less than 11 months old (new kitchen and extention) was beginning to lift in parts.Today nearly 4 months on it as you can imagine looks awful and is completely ruined. I have brought this up and made my 1st ever claim of this type in my life and it has been flatly refused. 1st time they said worktop damage due to water ingress. I agree but it only happened due to damage caused by the engineer. 2nd time they have told me there is no conclusion evidence and engineers took pictures of completed works. All of this has made me feel annoyed, and sick to my stomach as they have not once come to my house when I have offered them too. So I paid an additional £100 and had to pretty much do their job in the end costing me time, money and now by the looks of it a lot more money. I didn't think I would have to go and check after all they are Experts according to their name. Just to clarify also water inlet pipes and dishwasher are in 2 separate compartments so I never had to go there when I fitted bracket.So from.this experience I would say stay away or be extremely cautious if you let these what seem to be cowboys in your house.Harsh as I hate to say that but unfortunately in this case, very true.
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