Poor customer service and very arrogant staff. Mattress not delivered to room of choice because the delivery team of two men was too lazy to take the mattress upstairs. Excuse is that staircase is winding….that’s most houses in London. Note: My wife and I carried the mattress upstairs. Also could not take the old mattress for recycling because the company did not book space in the van. We will not buy anything in future, if this is the delivery company. If they want to investigate the post code is W13 0HJ. Delivery date 8 Sept 2023. Just because you refunded the recycling does not make the service better.
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