I agree with a previous review that trying to track your order is a complete waste of time. Original email stated our new fridge freezer will be with us between 13:35 and 17:35. Each time we checked we were told We're running a bit behind schedule and we should be with you between x and x time. After each time elapsed (5 or 6 in total) our item has still not arrived and we have had to call customer services to get an update as we have had no telephone call from the driver. We have waited in all afternoon and it is now 18:45 and still no delivery. Apparently they will be here in the next hour and the tracking time is now saying 18:40 - 20:40 apparently the drivers phone has died and he has had to cover another drivers deliveries as well as his own. I have sympathy for the driver as he must have had a very stressful day but this is not good enough as regards delivery service and company practice.
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