There should be a no star option - Express Script is absolutely the worst company to use to fill your RX. I pray that no one who is on any type of life-or-death medication is using Express Script. I just started using them and less than 2 weeks, they failed to fill a prescription it sat in "processing" status for over a month, my doctor's office spoke with them and they informed my doctor's office that everything was good to go but yet - NOTHING. It took me well over an hour just trying to thru the automated phone service to speak to a live person. When I asked the representation how he was doing (being courteous) the response I received was "I'm busy". WTF was that. Well anyhow, after going back and forth, I was told my doctor had to send a new RX to them, after I told them they had one and spoke to the doctor's office. At this point, I had enough and told them that thank goodness I didn't need this RX for anything major and if so, I would be dead waiting on them to fill the RX. I called my doctor's office and asked them to send my RX to Giant Pharmacy. Avoid Express Script - they are the most incompetent bunch of so called busy can't do anything right company and has no business handling anyone's prescriptions.
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Express Scripts Holding Company is an American Fortune 100 company.