We were a returning customer having been very pleased with a simple bifold door installation some years ago. Unfortunately this was a more complex project that required coordinating with the builder.When (the many) problems occurred the company was quick to blame everyone else, including their third party suppliers, the builder and indeed us and reading other reviews this is a recurring theme. I did eventually get an admission that it was their fault and a grudging apology but the whole experience left a bitter taste.Finally, although this was not the only issue, check large windows for the installation scratches around the edges. We did not notice them until we moved in and this was (just) more that 3 months after window installation and as soon as they realised this they washed their hands of responsibility.These are premium price windows that are good but if there are issues you will find yourself regretting your choice of supplier.
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