I have made a considerable investment in these doors and have faced issues from the beginning. Missing seals and incorrect installation have resulted in drafts. The support team will not send assistance until I pay a small remaining balance, despite having already paid 99% of the contract. It's unacceptable to have such significant draft issues, particularly since I replaced the previous doors for a disabled young man in my home. Spending this much money should not lead to such basic problems. It's disgraceful that they do not complete the job properly.
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