My auto-renewal failed, and by the time I was notified, my policy had expired. The payment card was the same one I've used for two years and is still valid. The bank has no record of any payment attempts. I had to get a new quote, which was £28 more expensive. The representative on the phone was helpful but couldn't explain why I faced this issue. After being a loyal customer for years, this service is disappointing. I would have switched insurers if I had the time, but now I’ll look for options for next year.
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At Express Insurance services, we’re avid biking enthusiasts like you. We know that your bike needs specialist cover. And it’s that knowledge that has made us one of the UK’s established bike insurance policy providers.
It doesn’t matter whether you use your bike to commute to work, relax at the weekend or get into some serious off-road action – we’ll help you get the right insurance to suit your needs.See more