Every time we prebook a taxi so that it comes when we want it they don’t turn up. When you phone you just get told they are busy. I know they will be busy on a weekend which is exactly why I book the taxi a few days before to guarantee we won’t have to wait. Why have a booking system if you’re not going to use it. Sending taxis out to customers that have just phoned for one instead of making sure you loyal customers that have booked actually get the taxi on time is a ridiculous way to run a company. On occasions we have been left with children and an elderly lady that can’t stand for long for over an hour because they were busy even though we booked. It’s an absolute joke and we will not be booking with them anymore. We definitely do not recommend this company!
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