expresscabs.co.uk

2.1
2.1 Based on 29 reviews

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Average Rating

2.1

/
5

29 Reviews

5 Star
23%
4 Star
0%
3 Star
0%
2 Star
10%
1 Star
67%

All Reviews

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Review Time

Sara Donnelly
Used the app in the hotel. Received a recipe saying taxi on way. 20 mins later no taxi and when I ca

Used the app in the hotel. Received a recipe saying taxi on way. 20 mins later no taxi and when I call they say they have no record of it. Nearly missed the last entry for the event we were going to. Do not use.

1
Date of experience: Mar 07, 2026
Sara Donnelly
Terrible

Used the app in the hotel. Received a recipe saying taxi on way. 20 mins later no taxi and when I call they say they have no record of it. Nearly missed the last entry for the event we were going to. Do not use.

1
Date of experience: Mar 07, 2026
Colleen Rawlings
Excellent service from Express Cabs

Excellent service from Express Cabs. My driver, Oualid (driver number 255), was extremely helpful and kindly carried my cases downstairs from my apartment, which I really appreciated. The car was comfortable, clean and modern, making the journey very pleasant.Even with a hold up on the M25, he stayed calm and focused on getting me to the airport on time. He was an unflappable and careful driver throughout. The door to door service truly exceeded my expectations. I would happily use Express Cabs again and highly recommend them.

5
Date of experience: Feb 04, 2026
Katy
Was quoted £30-£35 for a taxi but ended…

Was quoted £30-£35 for a taxi but ended up being £40 so don’t believe what they tell you the price will be

1
Date of experience: Jan 25, 2026
fearnonezeus
They tell u it’s 18.80 and how ever…

They tell u it’s 18.80 and how ever they try to charge u more like wtfGreedy

1
Date of experience: Dec 18, 2025
John
booked mini bus for a 90th birthday…

booked mini bus for a 90th birthday paid £100 for 12 people with return journey but sadly the venue got cancelled out of our control.so called to see if we could use booking for later date but they said no and also money none refundable .dredfull company be warned .they got £100 for nothing

1
Date of experience: Nov 08, 2025
Penny Atkinson
Helpful, efficient service

I mistakenly booked an express cab for my trip home from Barming station,only to realise my train didn't stop there. With 20 minutes to spare, I called express and they swapped my booking to Maidstone East and suggested a revised pick up time.Very impressed with their efficiency and the cab itself was on time.I would definitely recommend this company and will use them again.Thank you so much.

5
Date of experience: Oct 17, 2025
catchy beats
the man that I had as my driver was…

the man that I had as my driver was very rude and made me feel uncomfortable I gave him £5 change for a £5 journey and he didn’t even say thankyou at all didn’t smile at all or anything and was just rude usually the drivers are quite nice but it caught me on a bad day with an unpleasant driver

1
Date of experience: Oct 03, 2025
heidy galpert
been let down again by express cabs

been let down again by express cabs, this time going to airport. They really don’t care. Do not use them totally unreliable.

1
Date of experience: Sep 08, 2025
Pixie P.
My taxi turned up early and then left…

My taxi turned up early and then left within a minute, leaving us stranded with no way to get home. The driver didn’t even bother to call us to say he had arrived. Do not book, the worst taxi service in Maidstone

1
Date of experience: Jul 19, 2025

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