Only gave 1 star as had too. After using only Express for 16 years I will never use them again. Absolutely disgusted with the way we were treated. Refused to come and get us from the middle of Coxheath to take us 5 miles up the road to home saying it’s out of area and policy is to pay up front. So their drivers are only allowed to stay in area incase they get lost. So at 11pm when we broke down and had to abandon bike and used streamline instead who had no problem at all getting us home. Absolutely disgusting. Not everyone needs credit cards to pay you when they have the money to not need credit. Shame on you .
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