Be careful with this driver at express cabs !!!I ordered a taxi at 09:34 am this morning 28-Apr-2023 to arrive at 10:10 am from: ME16 0ZH heading to Trinity Vet Centre ME16 9NZ. ROB SEAT ALHAMBRA GREY CX66 PPU, arrived at 9:55 am. He called and said that he will wait and he wont charge me for the waiting time as its his responsibility to arrive early. However, he asked for £5.00, so I paid in cash.I called EXPRESS CABS again AT 10:29 AM 28-APR-2023, booked another taxi for my way back home he charged me £3.40 although he took a different and longer rout.I called ROB SEAT ALHAMBRA GREY CX66 PPU again asking him why he charged me extra? he said because he was waiting for me. I said but I requested the taxi at 10:10 am and you arrived early!!! he said still!!.This is absolutely unacceptable and unprofessional. This kind of behaviour is damaging EXPRESS CABS reputation. I am a regular customer, never faced such a scam.
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